SERVICE CATALOG
Service Catalog
Throughout 2017, OIT focused on reviewing and refining our service catalog—the repository for all the self-service and assisted-service technologies we support—so that our customers can access the most accurate and up-to-date information.
Browse the list below or visit our online service catalog for even more information.
A/V Equipment Checkout
Active Directory Security Group
Amazon Web Services
Anti-Virus Software
Application Consultation
Audience Response System (Clickers)
Box.com / myBox
Canvas Consulting/Training
CatCast – Lecture Video Capture & Live Streaming
CatCourses Consultation/Training
Classroom Technology
Classroom Technology (A/V) Consultation
Computer Backup (CrashPlan)
Computer Labs Support
Computer Purchases
CROPS Academic Records Request
DCC 'UCM Guest' WiFi Access
DCC IT Setup Appointment
DCC Printing - Setting up your Computer
Desktop Conferencing (Skype)
Device Setup (Desktop/Laptop)
DNS Addressing and Aliasing
eduroam Wireless Network
Email and Calendar
Encryption
General IT Request
IDM (Service and Affiliate Account Management)
Kaltura Consultation/Training
Learning Glass Consultation/Training
Loaner Devices for International Travel
Mass Email (Distribution List/Listserv)
Merced Cluster Account Request
Mobile Device Purchases (Cell Phone / MiFi)
Mobile Device Support
MobileCat (UC Merced Mobile App)
Network (Port Configuration)
Network Static IP Address
Online Payments Storefront
Password Change/Reset
Preferred Name Change
Printer Installation
Qualtrics Survey Tool
Recycling Electronics - eWaste
Research Data Storage and Backup
Research Software Installation (Servers and Clusters)
Security Consultation
Single-Sign-On (SSO)
Software Installation Support
Software Installs/Purchasing
Special Event Support
SSL Certificate Request
Static IP Addressing
Storage (CatDrive)
Student Data Request
Student Information System (Staff)
Student Information System
(Student & Alumni)
Telephone Service (Landline)
UCMNetID (New Account)
Video Conferencing
VoIP Service Request
Virtual Private Network (Argus)
Virtual Private Network (Janus)
Website Publishing/Hosting
Wireless Network
Zoom (Web Conferencing)
*Self-Service Option